What it is

Free for patrons. Ready to run.

29 modules. No login required.

Patrons open a browser, click a module, and learn. No account, no app, no password to forget. Fully functional over any connection, on any device.

Plain English. Big text. Real situations.

Written for adults who are new to digital. Every module uses real examples, simple language, and large text. Designed for seniors and newcomers first, accessible to everyone.

Measurable outcomes. NHSP-compatible.

Each module tracks completion locally. You can pull session counts to demonstrate outcomes to NHSP funders, BDS reporting, or your board, without collecting patron data.

Module topics

What your patrons will learn

Safe browsing and passwords
Recognising phishing emails
Online banking basics
Scam prevention
Using a smartphone
Video calls with family
Facebook and social media
Shopping online safely
Government services online
Email and attachments
Protecting personal information
Using a public computer
What to do when something goes wrong
Children's modules (ages 7–9 and 10–12)
Preview the full programme ↗

Pricing

Two ways to start

Pilot
$2,500
flat fee, one time
  • Configured instance with your library's name and logo
  • Up to 29 modules activated
  • 90 days of support from Aaron directly
  • Monthly usage report (sessions, modules completed, device breakdown)
  • At 90 days: renew annually or conclude with no obligation

Right for single branches or library systems evaluating DCC before committing to a full programme.

Annual Programme
$10k–$25k
per year, based on scope
  • Fully customised for your library system and branding
  • Quarterly usage reports for funder reporting
  • Priority support and content updates throughout the year
  • Staff training session (in-person or remote)
  • Custom module additions available (quoted separately)

Right for library systems or regional networks running DCC as a sustained digital literacy programme.

Early results

Pilot phase in progress.

The Digital Confidence Centre launched its library pilot programme in 2026. Testimonials and patron outcome data will be posted here once the first deployments complete their 90-day review period. If you'd like to be part of the pilot cohort, get in touch below.

Pilot site: Digital Confidence Centre is live at twobirds-kramerica.github.io/digital-confidence/

Get in touch

Tell me a bit about your library and what you're trying to accomplish. I'll respond within one business day.

Email
aaron.patzalek@gmail.com

Use the subject line "DCC Library Pilot Inquiry" and I'll prioritise your message.

Book a call
30-min discovery call →

30 minutes. Tell me about your patrons, your current digital literacy programmes, and what success looks like.

Helpful to include in your email

  • Name of your library or library system
  • Rough estimate of patron population or weekly traffic
  • Current digital literacy offerings (if any)
  • Whether you have NHSP or BDS funding to support this
  • Preferred start date or timeline