What can I use an AI assistant for?

AI assistants are helpful for getting quick answers to general questions, writing help (drafting a letter or email), understanding complex topics in plain language, recipe ideas, translation, and summarising long documents. They are not reliable for medical diagnoses, legal advice, financial decisions, or current news.

Is it safe to tell an AI assistant personal things about myself?

Treat AI conversations like a postcard — assume your words may be reviewed or stored by the company. Never share your SIN, passwords, banking details, or full health information. General conversation about daily life is fine.

How to Talk to AI: A Plain-Language Guide for Seniors

By Aaron Kramer, Two Birds Innovation · March 2026

AI assistants — like Siri on your iPhone, ChatGPT online, or Google's Gemini — can answer questions, help you write letters, and explain complex things in plain language. Knowing how to get the most out of them (and what to be cautious about) is a valuable skill.

Great uses for AI assistants

Ask it to explain something in plain language: 'What is a mortgage in simple words?'
Help with writing: 'Help me write a thank-you note to my neighbour for bringing me soup when I was sick.'
Recipe ideas: 'What can I make for dinner with chicken, potatoes, and carrots?'
Summaries: 'Here is a long letter from my insurance company. Can you explain what it means in plain language?'

What to be cautious about

AI can be confidently wrong — always verify important information from an authoritative source.
Never share personal information: SIN, banking details, passwords, or detailed health information.
AI does not know today's news unless told — its knowledge has a cutoff date.
Do not use AI for medical, legal, or financial decisions — these need qualified professionals.

Siri is your easiest starting point

If you have never used an AI assistant, start with Siri — it is already on your iPhone or iPad. Just say 'Hey Siri' and ask a question. It is free, private, and designed for everyday use.

Want to learn more?
Module 9: Understanding AI goes deeper on this topic.
Go to module → All Tips →