Canadian Senior Support Directory
Real people and real programmes that help Canadian seniors get confident with technology. Every organisation listed here is free (or free with an Apple device), trusted, and senior-friendly.
National Programmes
Connected Canadians
Free one-on-one tech support and digital literacy programmes for Canadian seniors. Friendly, patient volunteers help you with your device at your own pace — no jargon, no rush.
Cyber-Seniors
Volunteer-run tech mentoring that connects seniors with trained student volunteers. Get one-on-one help with your smartphone, tablet, email, video calls, and more.
Stand Against Scams
Canada's national campaign to protect Canadians from fraud and scams. Report a scam you've encountered, get prevention tips, and learn how to recognise common tricks before they catch you off guard.
Canadian Anti-Fraud Centre
Report phone scams, email fraud, identity theft, and investment fraud. This is a Government of Canada resource — the official place to report fraud and get verified prevention advice.
ISED Canada — Digital Literacy Resources
Government of Canada resources for building digital skills, including guides designed for seniors and newcomers. Plain-language tools and links to funded programmes across the country.
Ontario Programmes
Ontario 2-1-1
Free confidential helpline connecting Ontarians to local social and community services, including digital literacy support. Just dial 2-1-1 on any phone — no area code needed.
Local — London & St. Thomas
London Public Library — Digital Literacy
Free digital help sessions, device workshops, and one-on-one tech appointments at branches across London, Ontario. Drop in without an appointment for quick help, or book a longer session.
St. Thomas Public Library
Digital literacy programmes and tech help for community members in St. Thomas and Elgin County. The friendly staff at 153 Curtis St are ready to help with your device — no question is too small.
Masonville Apple Store (London, ON)
Free one-on-one support for iPhone, iPad, and Mac at the Apple Store in Masonville Place. Book a Genius Bar appointment online for in-depth device help from Apple-certified technicians. *Free with any Apple device.
Every organisation on this page wants to help you. Do not be shy about reaching out — there are no silly questions, and everyone starts somewhere.