How do I use FaceTime to call family?

FaceTime is Apple's built-in video calling app — it is free, works beautifully on iPhone and iPad, and requires no account or password. To start a FaceTime call, open the Contacts app, find the person you want to call, and tap the green video camera icon. Or open the FaceTime app and tap the green plus (+) button to search for a contact. FaceTime only works between Apple devices (iPhone, iPad, or Mac). If your family member has an Android phone or Windows computer, ask them to download WhatsApp — it works the same way across all devices.

What to do

  1. Make sure both you and the other person have an Apple device (iPhone, iPad, or Mac).
  2. Open the Contacts app and find the person you want to call.
  3. Tap the green video camera icon to start a FaceTime call.
  4. Wait for them to answer — you will see their face on screen.
  5. Use the microphone button to mute yourself, and the camera button to switch to rear camera.
  6. Tap the red phone icon to end the call.

The 3-Second Rule

FaceTime is free — there is no charge for the call, no matter how long you talk, as long as you are connected to Wi-Fi.

Important Warning

FaceTime only works between Apple devices. For calls to family using Android phones or Windows computers, use WhatsApp or Zoom instead.

Learn More

Go deeper with our full lesson: Module 8: Stay Connected.

← Back to all Quick Answers